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Zuora CPQ

Zuora BillingZuora PaymentsZuora PlatformZuora CPQZephrZuora RevenueAccounts ReceivableRelease NotesBasicsEntitlementsSupport and policies
Zuora BillingZuora PaymentsZuora PlatformZuora CPQZephrZuora RevenueAccounts ReceivableRelease NotesBasicsEntitlementsSupport and policies

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Multi-entity in Zuora CPQ

Migrate previously synced data

Learn how to migrate previously synced data.

If you are upgrading from a single entity environment, a full sync is necessary to populate the entity on existing records. By default, previously synchronized Product and Account records are not migrated.

Perform the following steps to trigger a full sync in the next 360 Sync. You need to get the entity id of the previously existing entity from your Zuora tenant.

  1. Navigate to Setup > Develop > Custom Settings and click Manage next to MigrationSettings.
  2. Click MultiEntity_BillingAccount_<your entity id>.
  3. Click Edit.
  4. Clear the Migrated field.
  5. Click Save.
  6. Click MultiEntity_Product_<your entity id> and repeat the steps 3 through 5.

Last updated: December 16, 2025