Direct Debit Processing
From Zuora’s perspective, processing direct debit payments works like any other electronic payment method, such as credit cards:
- Payment information is securely stored in Zuora.
- When it is time to collect payment, Zuora connects to the gateway electronically to verify credit cards, process sale transactions, void sale transactions, or process refunds.
- Successful payments are captured and funds are deposited in the merchant’s account.
- The payment record is recorded in Zuora and in the payment gateway (Worldline Global Collect Legacy).
- If a payment attempt is denied by the bank, a failed payment is recorded in Zuora and in Worldline Global Collect Legacy, and the invoice remains unpaid. The payment may be reattempted by the merchant at a later time either by creating a payment manually or through a payment run.