Welcome to Zuora Product Documentation

Explore our rich library of product information

Find Payment Methods with Invalid Credit Card Information

Learn how to identify payment methods with invalid credit card information using specific status and update type filters.

After batch processing has completed successfully, the updater changes for all payment methods are stored. Two fields store the results: Status and Update Type. The payment methods with invalid card information have a Warning status, with NotApprovedForSubmitted update type.

To search out payment methods with invalid credit cards:

  1. Navigate to Reporting > Data Sources .
  2. Select Payment Method Update as Data Source.
  3. Select All Payment Method Updater Fields, and Select All Payment Method Fields
  4. In the Filters section, use filter Status = Warning , Update Type = NotApprovedForSubmitted ,
  5. In Time Frame section, Select Filter By Created Date , Date Range as Current Month
  6. Click Export .

Download the CSV file which includes payment methods with invalid credit card information.

Along with the error response codes from the previous section, the Update Type is a particularly useful field to view when troubleshooting problems, and is used specifically with data export. The table below shows a list of update types and explanations.

PMU Record Update Type

Description

ApprovedForSubmitted

Only used during submission. It indicates that the record has been submitted with the batch successfully.

NotApprovedForSubmitted

Invalid credit card information including the card number, card type, expiration month, expiration year.

AccountUpdated

New credit card number. This may also include a new expiration date.

AccountClosed

Credit card is closed.

ExpiryDateChanged

New expiration date.

ContactCardHolder

Contact card holder.

NoChange

No change.

NoMatch

No match.

Other

Any other reason not listed above.