Monitor Payment Method Updater Batch
Learn how to monitor the Payment Method Updater batch process by configuring notification emails in Zuora.
Zuora strongly recommends you to enable the Notifications feature and configure the notification email, which facilitates monitoring the Payment Method Updater (PMU) batch process. With the notification email for the PMU Batch Complete event configured, Zuora will send you a notification email that displays batch information when the PMU batch completes or an error occurs.
To create a notification email for the Payment Method Updater Batch Complete event:
You can set your notification email template for the Payment Method Updater Batch Completed event like the following example:
Dear Customer,
A scheduled Payment Method Updater batch has finished processing.
Batch Information
Batch Number: <PMUBatch.ZuoraBatchNumber>
Date Submitted: <PMUBatch.DateSubmitted>
Date Received: <PMUBatch.DateReceived>
Service Provider Name: <PMUBatch.ServiceProviderName>
Number of Records Submitted: <PMUBatch.NumberOfRecordsSubmitted>
Number of Records Changed: <PMUBatch.NumberOfRecordsChanged>
Status: <PMUBatch.Status>
Submit ResponseMessage: <PMUBatch.SubmitResponseMessage>
Retrieve Response Message: <PMUBatch.UpdaterRequestID>
For additional batch details, please visit: <PMUBatch.AccessURL>
Thank you,
-Zuora
When the PMU batch completes or an error occurs, you will receive a notification email containing the detailed batch information. This will help you determine the underlying issues and required actions.
Zuora does not support the Notification feature for the American Express Payment Method Updater.