Overview

This section deals with CyberSource troubleshooting. It includes the following information:

• reconciling Zuora PMU with CyberSource

• response codes, messages, and next steps.

Authentication issue

If you encounter a response like the following, verify that the Business Center User Name field matches the Merchant ID field in the Zuora PMU configuration:

Updater Declined the Request. CyberSource HTTP Status: 403 - . Tracking Number: LjWNiU2x9W

For more information about these configuration fields, see Configure CyberSource Payment Method Updater .