Configurable Payment Retry process overview
This task outlines the steps to configure Configurable Payment Retry, including system settings, response codes, customer groups, retry rules, notifications, and optional export/import of settings.
- Verify the OAuth credential for a Connect tenant instance
- Configure system settings.
- If you plan to manually edit retry rules based on gateway response codes, configure response codes.
- Configure customer groups.
- Edit retry rules for a customer group by manually editing the rules or by enabling AI-driven Smart Retry.
- Configure callout notifications for Configurable Payment Retry.
- Disable the payment run retry rules in Zuora.
- Optional: Export or import your settings.