Welcome to Zuora Product Documentation

Explore our rich library of product information

Add a custom code label

Create a custom code label that you can map gateway response codes to, in addition to the built-in labels.

In addition to the built-in labels (Hard Decline, Soft Decline, and System Error), you can create custom code labels to support your retry rules.

  1. On the Response Codes tab, click the Menu icon in the upper right, and then click Edit Code Labels.
  2. In the Edit Code Labels window, click Create Code Label.
  3. Enter a name and description for the custom label, and then click Create.
    Note: You can delete a custom label only when no response code is mapped to it.