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Create an electronic payment from the Zuora UI

Create an electronic payment on invoices and debit memos using the Zuora UI by navigating through the Payments section and specifying necessary payment details.

To create an electronic payment on invoices and debit memos:

  1. Navigate to Payments > Payments in the left-hand navigation section, and click create payment .
  2. Specify the following information in the Basic Information panel:
    1. From the Customer Account list, select a customer account.
    2. In the Payment Type area, click Electronic Payment .
    3. In the Payment Number field, enter a payment number. Note : The payment number should have a unique name with a maximum length of 16 characters. Characters between a-z, A-Z, and 0-9 are accepted.
    4. If you need to create a standalone payment , click the standalone option and complete the required fields for the standalone payment. Otherwise, leave the standalone option clear and proceed with the following steps.
    5. From the Payment Method list, select a payment method you used for the payment. If the account has a default payment method specified, the payment method will default to that payment method.
    6. Check the Prepayment checkbox if you want to add this payment as a reserved payment to the customer account. For more information, see Prepaid Cash with Drawdown .
    7. Click View Detail to see the detailed information about the payment method.
    8. (Optional) From the Transaction Source list, select one of the following options. For gateways that do no support unscheduled transactions, if you select the unscheduled transaction option in this field, the transaction will be processed as a recurring transaction. See Support for stored credential transactions overview for gateways that support unscheduled transactions.
      • Cardholder-initiated unscheduled transaction : Cardholder-initiated transaction (CIT) that does not occur on scheduled or regularly occurring dates.

      • Merchant-initiated recurring transaction : Merchant-initiated transaction (MIT) that occurs at regular intervals.

      • Merchant-initiated unscheduled transaction : Merchant-initiated transaction (MIT) that does not occur on scheduled or regularly occurring dates.

      • Merchant Initiated MOTO Transaction : Mail Order Telephone Order (MOTO) payment transaction. This option is only available for credit card payments on Stripe v2 . For a MOTO payment through Stripe v2, the MOTO transaction indicator will be included in the request to the gateway and a recurring stored credential profile will be created for the payment method used to process the payment. The network transaction ID (NTI) will be returned in the authorization response.

    9. In the Payment Amount field, specify the payment amount.
    10. (Optional) In the Comments field, enter the comments for this payment.
  3. Specify the following information in the Finance Information panel:
    1. From the Transferred to Accounting list, select the status of the mapping from Zuora to a third party, such as NetSuite or Salesforce.
    2. From the Bank Account list, select the accounting code that maps to a bank account in your accounting system.
    3. From the Unapplied Payment list, select the accounting code for unapplied payment.
  4. If you want to create a full unapplied payment, do not apply your payment to any of the applicable invoices and debit memos. Go to step 6.
  5. If you want to apply a full payment or partial payment on one or more invoices and debit memos:
    1. Select the invoices and debit memos you want to pay in the Apply Payment panel.
    2. Specify the amount you want to apply in the Amount to Apply column.
  6. Click create payment .