Learn how to refund payments using the credit balance during gateway reconciliation when the Invoice Settlement is disabled.

With the Support refunding payments from the credit balance with Gateway Reconciliation feature enabled, payments with an available credit balance amount can be refunded by using the credit balance during reconciliation. When the FailedToSettle event occurs on a payment, a credit balance refund will be created if the refund amount is equal to or less than the existing credit balance amount.

This feature is only available when Invoice Settlement is disabled. It is not required when Invoice Settlement is enabled.