Communication profiles allow you to send event-driven notifications to targeted customer accounts.

Communication profile overview

Learn the high-level process of configuring communication profiles, accounts, and notification settings to send notifications based on customer groups.

Configure communication profiles

Learn how to view the details on communication profiles.

View communication profiles

Learn how to update the configuration, such as the name, profile number, locale, or description, of a communication profile.

Edit a communication profile

Learn how to activate or deactivate all communication profile.

Activate or deactivate all communication profiles

The flexible communication profile feature allows you to override predefined communication profiles in real time, enabling notification customization for specific events.

Flexible communication profile

zuora-platform/extensibility/events-and-notifications/events-and-notifications-overview

Events and Notifications

Provides common use cases and sample queries for querying notification histories through Data Query.

Sample queries for querying notification histories through Data Query

Communication profiles

zuora-platform/extensibility/events-and-notifications/communication-profiles

extensibility/events-and-notifications/communication-profiles

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