Manually apply hold to entire contract (RC level)
Use the Revenue Contract Detail page to apply a hold to the entire revenue contract (RC level) either from the Actions menu or from the Holds summary badge.
Option A: Apply to the Entire Contract (RC Level)
You can apply a hold to the entire contract using one of two paths on the Revenue Contract Detail page:
Path 1: Via the Actions Menu
On the Contracts/Orders tab, click the three-dot menu in the upper right corner of the tab and select Revenue Management > Apply/Release Holds.
In the Hold Level field, select RC.
Select the appropriate hold from the Hold Name drop-down list.
Enter a business justification in the Comments field.
Click Apply Hold. The hold immediately applies to the entire contract.
Path 2: Via the Holds Summary Badge
In the upper right corner of the Revenue Contract header, click the Holds badge (Approvals / Holds).
In the Holds and Approvals window, navigate to the RC Holds tab.
Click Apply Hold.
In the Apply Holds pop-up window, select the appropriate hold from the Hold Name drop-down list.
Enter a business justification in the Comments field.
Click the Save (floppy disk) icon to apply the hold.