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Payment Plans: end of support

Find additional details about the end of support plan for Payment Plans feature.

Payment Plans feature entered the end of support on June 3, 2024. All customers must transition to using the Payment Schedules functionality and APIs across the Zuora ecosystem and associated business processes as soon as possible.

Payment schedules provides you complete control over the exact date, time, amount, currency, payment gateway, and payment method to capture and process payments.

Zuora has established the following end of support timeline for the Payment Plans feature:
Table 1. End of support date

Timeline

Description

Through January 31, 2025

Zuora will no longer actively develop or enhance Payment Plans feature. Only critical, revenue-impacting defects with no workarounds or alternatives may be fixed at Zuora's discretion. Customers should be transitioned to using the Payment Schedules module and APIs prior to this date to avoid any potential impact.

Table 2. End of life date

Timeline

Description

February 01, 2025

Zuora no longer allows access to the service

To support your transition to Payment Schedules, the module has been enabled in your tenant. For more information about the new Payment Schedules module, contact your Zuora account team.