Orders and Subscriptions

We have enhanced the Orders Actions tab on the Order Details page, for Update Product order action. You can now view the updated fields (both old and new values) clearly in the Order Details page.

Orders and Subscriptions

We have enhanced the Order Creation REST APIs by adding a new option, allowPaymentFailure. When set to true, Zuora creates the order even if payment collection fails, allowing you to retrieve the purchase information and manage payment recovery separately. By default, this option is set to false.

Orders and Subscriptions

The subscription object now includes a uniqueToken field. This token uniquely identifies a subscription and can be used to reference the subscription in external systems or integrations. You can set this token through the uniqueToken field in the createSubscription order action, and use it in eligibleChargeConditions to reference the subscription before Zuora assigns its subscription ID.

Orders and Subscriptions

When using the Create Subscription, Owner Transfer, or Terms and Conditions order actions, you can now create new bill-to, sold-to, and ship-to contacts directly in the REST API order request. You no longer need to create these contacts in advance in Zuora Billing. This is supported in both the Create an order and Preview an order operations

Orders and Subscriptions

You can now include commitments in draft and scheduled orders. The commitment remains inactive with no drawdown or true-up evaluation. If the order activates, the commitment is created in an active state with the same configuration. For draft orders you can view, update, and delete the commitment through the Orders API and the Order UI.

Orders and Subscriptions

When creating a subscription that includes a hard bundle product, you can now select, add, or remove optional charges associated with the bundle through the Orders UI. Previously, it was only supported through the Orders API.

Orders and Subscriptions

You can now amend a commitment by updating the end date of a commitment schedule in UI and API.

Invoicing and Tax

The Send external engine consolidated discount and regular charge billing rule is now generally available for all customers with the Taxation feature enabled. Previously offered under an Early Availability program, this capability is now ready for broader use across modern tax engine integrations.

When enabled, this billing rule consolidates tax-exclusive discount charges with their associated regular charges before sending data to external tax engines. Instead of transmitting separate positive and negative line items, Zuora sends a single net taxable amount (charge minus discount). This reduces the number of line items and improves performance, especially for accounts with high volumes of discounts.

This billing rule is supported for the following tax integrations:

• Direct Avalara REST
• Configurable Tax Apps
• Z-Tax

Invoicing and Tax

The Invoice Separately field on the Invoice Schedule object is now available in Data Query, providing consistent access across Data Query, APIs, and Data Sources.

With this enhancement, you can query the Invoice Separately flag directly in Data Query to identify invoice schedules that are configured to be invoiced separately. This improves consistency across Zuora's data access capabilities and enables more flexible reporting and data analysis.

Invoicing and Tax

Zuora now supports tax calculation for draft billing documents generated by Bill Runs when using Configurable Tax Apps. With this enhancement, draft invoices can include calculated taxes before they are posted, making it easier to review and validate tax amounts earlier in the billing process.

A new billing rule, Enable tax calculation for draft billing documents from bill runs when using external tax engine, controls this behavior. The rule is enabled by default if you use Direct Avalara or Direct Avalara with Configurable Tax Apps. If you use Configurable Tax Apps only, you can enable the feature after upgrading. This enhancement provides greater visibility into tax amounts during invoice review, streamlines your billing workflows, and reduces the need for manual workarounds.

Invoicing and Tax

Zuora has expanded its Avalara e-invoicing integration to support Portugal, further extending its pre-integrated e-invoicing coverage across global markets.

With this enhancement, Zuora provides prebuilt e-invoice templates for invoices, credit memos, and debit memos, along with regulatory-compliant data mappings, automated validation, and API-based submission and response handling aligned with Portugal’s e-invoicing requirements. This helps reduce implementation effort and accelerate compliance without requiring custom development.

Invoicing and Tax

You can now create and manage multiple Avalara e-reporting templates for invoice and payment reporting in France and Mexico.

This enhancement gives you more flexibility to manage country-specific reporting scenarios. You can assign templates by transaction type for sales documents and payments, so reporting can better align with your business processes.

This release also supports the France September 2026 mandate and helps you manage e-reporting more efficiently across supported reporting use cases.

Invoicing and Tax

Zuora now supports E-Invoice Business Status updates for France e-invoicing workflows, helping you maintain accurate business status synchronization throughout the e-invoice lifecycle.

With this enhancement, you can update the business status of an e-invoice directly from Zuora, while business status updates received through Avalara/CDAR are synchronized automatically. All status changes are recorded with audit history, including the previous and new status, the source of the update, and the timestamp, providing complete traceability and supporting regulatory compliance. This enhancement improves invoice lifecycle visibility and helps keep buyer and seller status information aligned.

Order to Revenue

Prepayment quantity on booking transaction:

OTR now supports a prepayment quantity on booking transactions for prepayment charges. This helps track the total funded quantity for each booking transaction line. This will be the standard fields mapping sync to revenue.

Usage and Rating

Zuora Commitments now supports usage drawdown by day for additional charge models that are not supported by unbilled usage. When Commitment Usage Drawdown is set to By Daily, Zuora prorates eligible usage billing items based on actual contribution days instead of defaulting to billing-period-based handling.

Usage and Rating

Zuora Commitments now supports shrinking commitment schedules. You can shorten a commitment by updating a schedule end date or removing future schedules, subject to drawdown and evaluation constraints. When the change is allowed, Zuora regenerates the remaining commitment periods and prorates the shortened schedule amount as needed.

Usage and Rating

Zuora Commitments now supports overlapping commitments in nested hierarchies. You can associate child commitments with parent commitments to manage shared-spend scenarios and view related child commitments in the UI.

Usage and Rating

Zuora Commitments now support Owner Transfer for both postpaid and prepaid commitments. After a subscription owner or invoice owner transfer, Zuora updates commitment contribution eligibility for future charges while preserving prior commitment activity according to the applicable transfer behavior.

Usage and Rating

Zuora now supports Enhanced Unit-Based Prepaid with Drawdown with flexibility on the funds managements. This enhancement adds flexible validity-period alignment and proration, configurable drawdown priority and account-level fund sharing, advanced rollover controls, and account-level prepaid consumption monitoring through the prepaid consumption dashboard.

To enable this feature, submit a request through Zuora Global Support.

See:

• Enhanced Unit-Based Prepaid with Drawdown

• Create Prepaid and Drawdown Charges

• Prepaid with Drawdown Charges in Subscriptions UI

Payments

Zuora now supports 3D Secure 2.0 (3DS2) with the Nuvei gateway integration for card payments using tokens and PAN through Hosted Payment Forms and Payment Pages 2.0 across supported markets in Europe and Latin America. This enhancement also supports merchant-initiated transactions (MIT) using stored credentials on supported Nuvei payment flows.

Payments

Apple Pay flows are being updated so billing address and contact details from the Apple Pay payload are stored on the payment method by default, reducing mismatches with account billing data and improving downstream processing accuracy.

Payments

EBANX now supports network Transaction ID (NT sharing, and Zuora uses the NTI for all merchant-initiated transactions processed through EBANX.

Payments

Braintree v2.0 payment method creation now handles ZIP and address data more reliably by avoiding empty address payloads and sending postal code data when provided, reducing address verification service related payment method creation failures.

Payments

The payment authorization API now supports an optional transaction currency so merchants can authorize in a specified currency instead of always defaulting to the account currency.

Payments

Zuora now supports USD-denominated one-time Pix payments through the EBANX gateway. This enhancement improves support for one-time Pix payment flows for merchants that bill in USD.

Payments

Google Pay flows now store billing address information captured from the SDK and hosted payment form flows, improving payment method data completeness for Google Pay transactions.

Payments

The payment detail page now recognizes payment schedule-linked activity as payment life cycle events, improving life cycle visibility for scheduled payment processing.

Payments

Merchants can now trigger an on-demand balance refresh for eligible Stripe Financial Connections ACH payment methods through the payment API before executing a payment, helping reduce avoidable ACH failures on high-value or off-cycle payments.

Payments

Zuora Fraud Protection has been expanded with additional fraud-signal mappings to LexisNexis and broader screening support for more payment methods, helping improve fraud detection quality and reduce false positives.

Payments

Zuora now supports the Cybersource Payment Batch Detail Report for gateway reconciliation. This enhancement enables reconciliation of supported payment settlements, refunds, and chargeback transactions using the Cybersource Payment Batch Detail Report for credit cards.

Payments

Zuora now correctly interprets settlement timestamps in Chase gateway reconciliation for records that do not include time zone information. This enhancement ensures that settlement times are accurately reflected in payment reconciliation results and related customer views.

Payments

Zuora now supports configuring whether the PaymentInd field is included in payment requests for each Chase Orbital gateway instance. This enhancement enables gateway-specific control over PaymentInd handling while preserving the default behavior for gateway instances where the setting is not enabled.

Payments

Zuora now supports Italian and Portuguese for Payment Links. This enhancement localizes supported labels, button text, instructional text, confirmation messages, and error messages based on the selected language.

Payments

Zuora now supports Apple Pay in Chrome and Edge on macOS for supported devices. This enhancement enables Apple Pay payment flows through the JavaScript SDK when Apple Pay is available in the browser.

Finance

This release adds additional features supporting GL Segmentation.

• New pass-through mode for segment source values.

  • Configure Segments now supports a pass-through mode that lets you use the original source field value directly as the GL code, without defining explicit source-value-to-GL-code mappings.

  • When pass-through is selected, the mapping table is hidden and no mapping configuration is required. This reduces setup effort for cases where the source field already contains the value you want to use in segmentation.

• GL Segmentation now supports Sold-To Contact Snapshot as a segment source. The supported snapshot fields include custom fields, city, country, county, state, and tax region.

Finance

This release introduces separate feature controls for GL Segment 2.0 and the new Period Close experience for Billing, enabling you to activate each capability independently based on your business requirements.

You can enable GL Segment 2.0 to take advantage of enhanced general ledger segmentation capabilities, or enable the new Period Close experience to access the updated Billing period close workflow, including scheduled journal runs and trial balance runs.

Finance

This release enhances Manual Journal Entries (MJE) with new capabilities that improve usability, flexibility, and visibility throughout the journal entry lifecycle. With the new experience, users can:

• Create, manage, and edit journal lines directly within the new interface.

• Submit MJE’s for approval. Designated approvers can approve MJE’s for posting.

• Attach supporting documents to manual journal entries for documentation and audit purposes.

• View an audit trail to track the history of each manual journal entry.

• Catch errors before submission with real-time validations that ensure entries meet all requirements.

• Access the Manual Journal Entry UI even if the MJE approval workflow is not enabled.

Deployment Manager

Deployment Manager now supports migrating calculated charges in product catalog comparison and deployment workflows. Calculated charges are recurring charges whose amounts are derived from other charges using percentage-based pricing and eligibility settings.You can now compare and deploy calculated charge definitions across tenants, reducing the need to manually recreate these configurations during migration.

Added: July 13, 2026

Deployment Manager

Deployment Manager now provides expanded support for Zuora Revenue metadata deployments, including additional Revenue metadata types, configuration templates, tenant-type filtering, and OneID-based source tenant creation for Revenue environments. These enhancements simplify the migration of Revenue configurations across environments while improving usability and deployment efficiency.

Supported capabilities include:

• Account Setup for Account Type
• Account Setup Segment
• Application Event
• Approval Rules
• Books
• Bundles
• Calendar
• Contract Modification
• Currency Setup
• Data Augmentation
• Disclosure Aggregation
• Email Template
• File Upload Bundle
• File Upload Events
• Forecast Setup
• Custom File Upload
• Job Group
• Layouts
• Lookups
• Policy - Performance Obligation (POB) templates
• Period Activity Tasks
• Period Activity Templates
• Policy Cost Fields
• Policy Cost Types
• Policy Cost Formulas
• Policy Variable Consideration Fields
• Policy Variable Consideration Formulas
• Policy Variable Consideration Types
• Pre/Post Processor
• Program
• Reports
• Revenue Hold
• Staging Validation Configuration

Integration Hub

The Salesforce CPQ connector introduces a new setup process for sending data from Salesforce to Zuora, with the following enhancements:

• The Send to Zuora button on the Salesforce CPQ account page is now fully self-service, eliminating the need to raise a Support ticket to complete the integration setup.

• The Salesforce authentication mechanism now uses External Client Apps, in line with Salesforce’s latest recommendation. The existing Connected Apps-based authentication remains available for backward compatibility.

• Email alerts are now managed through Zuora Email Notifications. You can configure the email content and recipients to meet your business requirements.

Integration Hub

The Salesforce CPQ connector now supports scheduled and bulk synchronization for Account, Product, and Order records. This reduces manual synchronization, improves data consistency between Salesforce and Zuora, and supports bulk onboarding and high-volume synchronization scenarios.

To configure these synchronization options, in Zuora go to Marketplace > Integration Hub > Salesforce and open the Billing connector for Salesforce CPQ. Bulk synchronization is configured within each relevant connector capability. Individual synchronization continues to work as before. In Salesforce CPQ, you can continue to use the existing Send to Zuora action from the relevant Account or Order record to synchronize individual records.

Integration Hub

The NetSuite connector now uses SOAP WSDL version 2025.2. This update maintains compatibility with supported NetSuite API versions and helps ensure continued connector functionality as older SOAP API versions are deprecated.

Integration Hub

The Product catalog synchronization performance has been improved by optimizing the query used to retrieve product catalog records. This update reduces synchronization time and helps prevent delays during product catalog processing.

To manage product catalog synchronization in Zuora, go to Marketplace > Integration Hub, select Zuora Connector for NetSuite, and open Settings. Product catalog sync behavior is configured in Sync Preferences, and the connector also provides Force Zuora Product Catalog sync in Advanced Settings.

New Zuora Unified Experience

We’ve introduced the new Zuora unified experience. This update provides a more consistent global navigation and a centralized homepage, making it easier to move across Zuora, access frequently used pages, and start common tasks. It also includes personalization options such as pinned pages, suggested pages, homepage templates, and configurable widgets.

See Zuora unified experience.

OneID

Administrators can now manage user roles and permission privileges in the Roles and Permissions Management module in OneID for Zuora Billing and Zephr tenants. This enhancement also supports importing existing Zuora Billing roles into the new module to simplify migration.

OneID

Organization Administrators can now stream Zuora Billing and OneID audit trail events from the OneID Admin Console to security information and event management tools, including Splunk, Datadog, and Sumo Logic. This enhancement also supports scheduling event exports at regular intervals to automate monitoring and improve observability.

Balancing segment support in Transfer Accounting

Zuora Revenue now supports balancing segments in Transfer Accounting. You can configure balancing segments in the Interface Setup page so the system evaluates entries by segment and automatically creates balancing adjustments when needed. This helps prevent debit and credit mismatches caused by currency conversion and rounding differences in functional and reporting currency postings, reduces manual reconciliation, and improves general ledger posting reliability.

Manage Mass Actions (MMA)

Update Schedules Enhancement (Null/Empty Segment Support):

The Update Schedules option now supports updating empty or null accounting segment positions. You can use NULL as the Old Value to populate missing segment values, build a complete account string from an empty column, or fill specific empty positions while continuing to replace existing values as before. This applies to Revenue and Liability account segments across schedule types and to standard cost for Cost schedules.

RPO visibility enhancements

You can now analyze remaining performance obligations with billed and unbilled splits, short-term and long-term classifications, and clearer identification of FX-driven balances. The report also provides better visibility into the timing of billed and unbilled obligations, supports more accurate reconciliation against underlying report data, and helps finance teams review current or past-period balances with less manual effort.

RCRF LT/ST balance reporting

The RCRF report now provides clearer visibility into long-term and short-term balances to simplify account reconciliation. In addition to clarifying the long-term balance field, the report introduces short-term balance reporting and adds LT and ST columns for functional and reporting currencies, helping users review ending balances with less manual calculation.

Additional data query objects

We have added more Revenue data objects to Data Query to expand access to commonly used reporting data. These updates make more Revenue data available for reporting, analytics, and downstream use cases, helping teams query commonly used data more easily.

Waterfall historical and aggregation enhancements

We enhanced the Waterfall report with more flexible historical and aggregation views. You can now review waterfall data as of a prior period; and work with PTD, QTD, and YTD display options to improve trend analysis and reconciliation across periods.

Revenue Contract modification transparency

We have added clearer visibility into revenue contract version history and contract modification details. You can now access queryable version-level and line-level information, including contract modification rules and accounting treatments, through data query, Snowflake Secure Share to support analytics, audit, and reporting use cases.

Consumption waterfall data in Secure Share

Added consumption waterfall data and related consumption objects to Secure Share to support reporting and analysis needs for consumption-based use cases.

Tenant-level API rate limiting

Zuora Revenue now has tenant-level rate limiting with a limit of 20 concurrent API calls per tenant to improve system stability and deliver more consistent performance.