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Universal Payment Connector: end of support

Find additional details about the end of support plan for Universal Payment Connector (UPC).

Universal Payment Connector (UPC) is no longer available for new implementations and is at end of support, effective July 22, 2026. Existing customers can continue using their current UPC implementation without interruption, and no immediate action is required as a result of this announcement. See Universal Payment Connector (UPC) Availability Update on Zuora Community for more information.

If you are planning new payment integrations, payment orchestration strategies, or new payment experiences, work with your Zuora account team to evaluate Zuora's current payments capabilities.

Zuora has established the following end of support timeline for the Unoiversal Payment Connector feature:

TimelineDescription
Entering July 22, 2026Zuora will no longer actively develop or enhance Universal Payment Connector feature. Only critical, revenue-impacting defects with no workarounds or alternatives may be fixed at Zuora's discretion.

End of support date

For more information, contact your Zuora account team or Zuora Support.