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Zuora BillingZuora PaymentsZuora PlatformZuora CPQZephrZuora RevenueAccounts ReceivableRelease NotesBasicsEntitlementsSupport and policies
Zuora BillingZuora PaymentsZuora PlatformZuora CPQZephrZuora RevenueAccounts ReceivableRelease NotesBasicsEntitlementsSupport and policies

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Access decision node overview

Configure churned node

Configure a churned node to target end users with lapsed subscriptions using targeted offers and promotions.

Use this decision point to target end users with a lapsed subscription. For example, you could use targeted offers and promotions to encourage them to re-subscribe.
  1. Select the product to offer from the Product drop-down menu.
  2. Enter the number of days after the end user has churned for which to offer the product from the Within the last text box.

Last updated: October 10, 2025