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Zuora BillingZuora PaymentsZuora PlatformZuora CPQZephrZuora RevenueAccounts ReceivableRelease NotesBasicsEntitlementsSupport and policies
Zuora BillingZuora PaymentsZuora PlatformZuora CPQZephrZuora RevenueAccounts ReceivableRelease NotesBasicsEntitlementsSupport and policies

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User segments

Manage a segment

Learn how to manage user segments by editing, deleting, archiving, or reverting them.

You can edit, delete, or archive a segment. You can also revert an archived segment.

You cannot delete a segment in Active status. You cannot restore a deleted user segment.

  1. Navigate to Identity > User Segment from the main menu. The User Segments screen displays.
  2. Select the three dots at the end of the segment, and select one of the following:
    • Edit : After selecting Edit , update the required fields and click Save .
    • Delete : After the deletion, the user segment is removed from the list in the User Segments screen.
    • Archive : After the archiving, the status is changed to Archived .
    • Revert : After the reversion, the status is changed to Active .

Last updated: October 10, 2025