Learn how to download Insight reports from the selected tab in the Zuora UI.

1. In the left navigation pane, navigate to Zuora Payments > Insights.
2. Click the tab from which you want to download the report. Insights organizes your data into four distinct tabs, each providing a unique perspective:
   • Overview: A high-level overview of your payment processing, including total payment volume, average ticket size, and conversion rate trends.
   • Volume: Details on payment volume, refunds and chargebacks by provider, payment method, and country.
   • Conversion rate: Performance metrics including approval rates, retry attempts, and validation success.
   • Fraud: Fraud detection and prevention metrics, including fraud rates and pattern insights.
3. Click the More options menu, and select the Download button to download the report.