Learn how to create a communication profile.

1. Navigate to Extension Studio > Events & Notifications in the left navigation menu.
2. Click Manage Communication Profiles and then click + Add New Profile.
3. In the Create Communication Profile dialog, specify the following information:

   • Name: Enter the profile name.

   • Profile Number: If you want to use your own profile number, replace the default value (CP-xxxxxxxx) in this field. Profile number is a value used to identify communication profiles and must be unique.

   • Locale: Select the locale value that determines the date format in other features. Zuora uses your tenant locale setting for DEFAULT LOCALE.

   • Muted: Switch this toggle to activate or deactivate the communication profile. It is toggled on by default. Notifications associated with an inactive communication profile will not be sent.

   • Description: Enter the description of the profile.

4. Click Save.