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View communication profiles

Learn how to view the details on communication profiles.

  1. Navigate to Extension Studio > Events & Notifications in the left navigation menu.
  2. Click Manage Communication Profiles. All communication profiles are displayed in the pop-up dialog with details of each profile such as profile number, locale, and status.
    • A ringing bell icon Active communication profile icon indicates the communication profile is active. Zuora sends notifications associated with this communication profile.

    • A muted bell icon Inactive communication profile icon indicates the communication profile is inactive. Zuora does not send notifications associated with this communication profile.