Zuora-defined response codes and messages for troubleshooting Vantiv Account Updater issues.

Zuora-Defined Response Codes and Messages for Vantiv Account Updater

<body><main xmlns:jcm-link-man="http://jorsek.com/content-management/modules/linkmanagement" role="main"><article role="article" id="concept-ac-147" aria-labelledby="ariaid-title1"><h1 class="title topictitle1" id="ariaid-title1">Vantiv Troubleshooting</h1><div class="body conbody"><p class="shortdesc">This feature is in Controlled Release. Submit a request at Zuora Global Support to get this feature enabled for your tenant.</p></div></article></main></body>

This document provides guidance on troubleshooting the Zuora Payment Method Updater, including batch error handling and understanding user information logged in records.

Troubleshoot Payment Method Updater

Zuora's response codes and messages for CyberSource Account Updater are detailed in this guide, providing troubleshooting steps for each scenario.

Zuora-Defined Response Codes and Messages for CyberSource Account Updater

This feature is in Controlled Release. Submit a request at Zuora Global Support to get this feature enabled for your tenant.

Vantiv Troubleshooting

zuora-payments/payment-orchestration/payment-method-updater/troubleshoot-payment-method-updater/vantiv-troubleshooting

payment-orchestration/payment-method-updater/troubleshoot-payment-method-updater/vantiv-troubleshooting

<body><main xmlns:jcm-link-man="http://jorsek.com/content-management/modules/linkmanagement" role="main"><article role="article" id="topic-9918" aria-labelledby="ariaid-title1"><h1 class="title topictitle1" id="ariaid-title1">zuora-footer</h1><div class="body"><div class="div custom-footer">
            <div class="div left-column"> <img class="image logo" src="https://zuora.deploy.heretto.com/v4/deployments/QPAZk6lsgXwvotedNERE/object/91e2cbe5-f650-465d-b2e0-001b64f6ed08?jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJodHRwczovL2pvcnNlay5jb20vZXpkX29yZ2FuaXphdGlvbiI6Inp1b3JhIiwiaHR0cHM6Ly9qb3JzZWsuY29tL2V6ZC9vYmplY3RfdXVpZCI6IjkxZTJjYmU1LWY2NTAtNDY1ZC1iMmUwLTAwMWI2NGY2ZWQwOCIsImV4cCI6MTc3NTIxOTQ5OSwianRpIjoiNzQ4MTE3MTc3MzUyNDBmNTgwNjFmNzZmNmQ0M2QwNWUiLCJodHRwczovL2pvcnNlay5jb20vZXpkX2ZpbGVzZXQiOiI4R0hYWTczMk84ZTF1SDNWdXhucyJ9.jAiXh6ZT81vKsgTbe5_Qa_cmYRYAb8Li8FbXCkv00U0">
            </div>
            <div class="div right-column">
                <p class="p"><a class="xref j-external-link" href="https://developer.zuora.com" target="_blank">Developer Center</a></p>
                <p class="p"><a class="xref j-external-link" href="https://www.zuora.com" target="_blank">Privacy Statement</a></p>
                <p class="p"><a class="xref j-external-link" href="https://www.zuora.com" target="_blank">Terms and Conditions</a></p>
                <p class="p"><a class="xref j-external-link" href="https://www.zuora.com" target="_blank">Cookie Preference</a></p>
                <p class="p">© 2025 Zuora Inc.</p>
            </div>
        </div></div></article></main></body>

zuora-footer

Developer Center

Find training and certifications to achieve your business needs

Zuora University

Connect, share, collaborate with the Zuora Community

Zuora Community

Fundamental Zuora information you should know

Basics

Explore entitlements for all Zuora product offerings

Entitlements

Learn the support and service policies at Zuora

Support and policies

Zuora Product Documentation

Monetize new offerings, create and manage subscriptions, and invoice customers

Zuora Billing

Collect and manage payments, reduce fraud, and boost acceptance

Zuora Payments

Build, customize, extend, and integrate with Zuora

Zuora Platform

Configure, price, and quote with speed and ease

Zuora CPQ

Optimize digital subscription Journeys and boost revenue growth

Zephr

Recognize, reconcile, and analyze revenue automatically

Zuora Revenue

Automate invoicing and collections to improve cash flow, mitigate financial risk, and ensure financial accuracy

Accounts Receivable

What is new and what is changing for every release

Release Notes

Zuora Payments provides an end-to-end solution for managing invoices, payment gateways, and automated collections.

Overview

Set up gateway integrations and manage payment methods, including Universal Payment Connector, stored credentials, and PSD2/SCA.

Manage payment gateway integrations and payment methods

Process payments using flexible integration methods and customize payment configurations to meet organizational requirements.

Process payments

Zuora Payment Method Updater (PMU) automates the update of customer credit card information, ensuring seamless payment processing and reducing revenue loss from failed payments.

Payment Method Updater

Optimize your payment flows with Zuora’s orchestration tools by routing transactions across gateways, reducing failures, and safeguarding every payment.

Payment orchestration

Manage payment gateway reconciliation in Zuora using Real-Time and Batch methods, with options to monitor and export transaction data.

Welcome to Zuora Product Documentation

Explore our rich library of product information

Vantiv Troubleshooting

zuora-footer