Orders and Subscriptions

We have enhanced Billing by providing validations when applying discount to the prepayment or consumption charges based on your requirements.

2026.Q3.1.2

Product Catalog

Many businesses rely on rigid product catalogs that require manual Deal Desk exceptions whenever a customer needs a different combination of products, plans, or charges. Configurable Bundles provide a more flexible way to create and sell tailored offerings without defining every possible combination as a separate SKU.

With Configurable Bundles, you can dynamically assemble products, plans, and charges into personalized bundles for CPQ and digital, self-service sales channels. Define a guided configuration experience that lets sales reps or buyers tailor an offering while your pricing rules, governance policies, and approval logic continue to be enforced.Configurable Bundles help you:

• Launch and modify product packages in days instead of waiting for a catalog rebuild or pricing-team sprint.
• Guide cross-sell and upsell opportunities by helping sales reps and buyers configure offerings that match their needs.
• Let you select products, review the associated rate plans and charges, and view bundle details during configuration.
• Maintain consistent processing across orders, billing, and revenue recognition without relying on manual back-end reconciliation.

Configurable Bundles give your business the flexibility to deliver tailored solutions while maintaining the control and governance required for scalable operations.

2026.Q3.1.2

Usage and Rating

Zuora validates percentage discount charges applied to enhanced prepaid or drawdown charges in create subscription, add product, and change plan orders. Use a percentage discount at the subscription or rate plan level, set Apply Billing Period Partially to false, and specify the application details. When Order to Revenue is enabled:

• Set ReflectDiscountInNetAmount, ExcludeItemBillingFromRevenueAccounting, and ExcludeItemBooking FromRevenueAccounting to true.

• Set the Tax Mode to Exclusive.

• Set Use discount specific accounting codes, rule and segment to manage revenue to false.

2026.Q3.1.2

Billing

You can now change the status of leaf-node subentities to Expired. When you do, Zuora hides the subentity and appends Expired to its original name, so you can create a new entity with the original name. Entities in Locked status remain visible.

2026.Q3.1.0

Invoicing and Tax

Zuora has expanded its Avalara e-invoicing integration to support India, further extending its pre-integrated e-invoicing coverage across global markets.

With this enhancement, Zuora provides prebuilt e-invoice templates for invoices, credit memos, and debit memos, along with regulatory-compliant data mappings, automated validation, and API-based submission and response handling aligned with India’s e-invoicing requirements.

This helps reduce implementation effort, accelerate onboarding, and simplify compliance without requiring custom development.

See Country-specific configurations in Avalara for India.

2026.Q3.1.0

Invoicing and Tax

Zuora now provides a separate authority status for e-invoice business lifecycle and e-reporting records. The new authorityStatus field (authority_status in object data) reflects the status returned by the tax authority and is separate from the Zuora business status, helping you distinguish tax-authority responses from internal processing states.

The authority status is available as a read-only field in the Business Lifecycle and E-Reporting sections. It is informational and is not used to determine whether a document should be resynchronized.

2026.Q3.1.0

Orders and Subscriptions

The subscription object now includes a uniqueToken field. This token uniquely identifies a subscription and can be used to reference the subscription in external systems or integrations. You can set this token through the uniqueToken field in the createSubscription order action, and use it in eligibleChargeConditions to reference the subscription before Zuora assigns its subscription ID.

2026.Q3.1.0

Orders and Subscriptions

When creating a subscription, you can now provide new sold-to and ship-to contact details inline within the newSubscriptionOwnerAccount section of the REST API order request. It is not required to create these contacts in Zuora Billing beforehand. This capability is available for both the Create an order and Preview an order operations.

2026.Q3.1.0

Usage and Rating

The Deplete funds API now supports partial depletion and an optional custom depletion date for each fund. Use depleteAmount for currency funds or depleteQuantity for unit-based funds. If you omit the amount or quantity, the API continues to deplete the fund's remaining balance. If you omit the depletion date, the API uses the default depletion date.

2026.Q3.1.0

Usage and Rating

You can adjust a commitment balance with a credit or debit memo created from an invoice item. Set Contribute to Commitment on an eligible memo item to apply the memo amount to the commitment balance. The memo must apply to an invoice item that has already contributed to the commitment. Standalone invoices, invoice adjustments, and invoice item adjustments are not supported.

See Commitment balance adjustments.

2026.Q3.1.0

Usage and Rating

Zuora now supports commitment contribution in waterfall mode. When multiple commitments share eligible charges during the same period, Zuora applies the shared spend to one commitment at a time in priority order and passes any remaining amount to the next commitment. This helps with the commitment top-up in mid term.

See Waterfall commitment.

2026.Q3.1.0

Usage and Rating

You can now configure commitment contribution proration separately for recurring and usage charges. In Billing Rules, select By Billing Period or By Day for each charge type. By Day applies time-based proration when a charge service period spans multiple commitment periods. One-time charges are not affected by these proration settings.

2026.Q3.1.0

Usage and Rating

Zuora now supports including more accounts and charges to an existing commitment. On the commitment details page, use the Reapply Applicable Items button in the Current Contribution Items section. This will effectively scan for newly eligible accounts. Once completed, newly created charges under these accounts will automatically contribute to the commitment in the current and future commitment periods.

See reapply applicable items.

2026.Q3.1.0

Usage and Rating

You can now evaluate and bill an individual active commitment from the commitment detail page. Select Run Billing and enter a billing target date. For postpaid commitments, Zuora evaluates and trues-up commitment periods whose end date is before the billing target date. For prepaid commitments, Zuora generates prepayment invoices for commitment periods whose start date is on or before the billing target date.

2026.Q3.1.0

Orders and Subscriptions

You can now include commitments in draft and scheduled orders. The commitment remains inactive with no drawdown or true-up evaluation. If the order activates, the commitment is created in an active state with the same configuration. For draft orders you can view, update, and delete the commitment through the Orders API and the Order UI.

Added: Aug 10, 2026

Invoicing and Tax

Zuora has expanded its Avalara e-invoicing integration to support Singapore, further extending its pre-integrated e-invoicing coverage across global markets.

With this enhancement, Zuora provides prebuilt e-invoice templates for invoices, credit memos, and debit memos, along with regulatory-compliant data mappings, automated validation, and API-based submission and response handling aligned with Singapore's e-invoicing requirements. This helps reduce implementation effort, accelerate onboarding, and simplify compliance without requiring custom development.

See Country-specific configurations in Avalara for Singapore.

Planned 2nd sandbox update

Product Catalog

Dynamic Pricing formulas now support attribute fields with the Number and Integer data types, enabling more flexible pricing calculations.

The following mathematical functions are now supported in formulas:

• ABS()

• SIGNUM()

• POW()

Power calculations must use the POW() function because the ^ operator is not supported. Dynamic Pricing formulas support only the documented mathematical operators and functions; other Java Math functions are not supported.

See Dynamic Pricing: Formulas.

Planned 2nd sandbox update

Billing

Zuora now supports 43 languages in the Billing user interface. This update expands the Language setting in Billing so you can work in more supported languages across the Billing UI.

Orders and Subscriptions

We have enhanced the Orders Actions tab on the Order Details page, for Update Product order action. You can now view the updated fields (both old and new values) clearly in the Order Details page.

Orders and Subscriptions

We have enhanced the Order Creation REST APIs by adding a new option, allowPaymentFailure. When set to true, Zuora creates the order even if payment collection fails, allowing you to retrieve the purchase information and manage payment recovery separately. By default, this option is set to false.

Orders and Subscriptions

When using the Create Subscription, Owner Transfer, or Terms and Conditions or Renew order actions, you can now create new bill-to, sold-to, and ship-to contacts directly in the REST API order request. You no longer need to create these contacts in advance in Zuora Billing. This is supported in both the Create an order and Preview an order operations

Orders and Subscriptions

When creating a subscription that includes a hard bundle product, you can now select, add, or remove optional charges associated with the bundle through the Orders UI. Previously, it was only supported through the Orders API.

Orders and Subscriptions

You can now amend a commitment by updating the end date of a commitment schedule in UI and API.

Invoicing and Tax

The Send external engine consolidated discount and regular charge billing rule is now generally available for all customers with the Taxation feature enabled. Previously offered under an Early Availability program, this capability is now ready for broader use across modern tax engine integrations.

When enabled, this billing rule consolidates tax-exclusive discount charges with their associated regular charges before sending data to external tax engines. Instead of transmitting separate positive and negative line items, Zuora sends a single net taxable amount (charge minus discount). This reduces the number of line items and improves performance, especially for accounts with high volumes of discounts.

This billing rule is supported for the following tax integrations:

• Direct Avalara REST
• Configurable Tax Apps
• Z-Tax

See Billing Rules - Taxation.

Invoicing and Tax

The Invoice Separately field on the Invoice Schedule object is now available in Data Query, providing consistent access across Data Query, APIs, and Data Sources.

With this enhancement, you can query the Invoice Separately flag directly in Data Query to identify invoice schedules that are configured to be invoiced separately. This improves consistency across Zuora's data access capabilities and enables more flexible reporting and data analysis.

See Invoice Schedule fields.

Invoicing and Tax

Zuora now supports tax calculation for draft billing documents generated by Bill Runs when using Configurable Tax Apps. With this enhancement, draft invoices can include calculated taxes before they are posted, making it easier to review and validate tax amounts earlier in the billing process.

A new billing rule, Enable tax calculation for draft billing documents from bill runs when using external tax engine, controls this behavior. The rule is enabled by default if you use Direct Avalara or Direct Avalara with Configurable Tax Apps. If you use Configurable Tax Apps only, you can enable the feature after upgrading. This enhancement provides greater visibility into tax amounts during invoice review, streamlines your billing workflows, and reduces the need for manual workarounds.

See Billing Rules - Taxation.

Invoicing and Tax

Zuora has expanded its Avalara e-invoicing integration to support Portugal, further extending its pre-integrated e-invoicing coverage across global markets.

With this enhancement, Zuora provides prebuilt e-invoice templates for invoices, credit memos, and debit memos, along with regulatory-compliant data mappings, automated validation, and API-based submission and response handling aligned with Portugal’s e-invoicing requirements. This helps reduce implementation effort and accelerate compliance without requiring custom development.

See Country-specific configurations in Avalara for Portugal.

Invoicing and Tax

You can now create and manage multiple Avalara e-reporting templates for invoice and payment reporting in France and Mexico.

This enhancement gives you more flexibility to manage country-specific reporting scenarios. You can assign templates by transaction type for sales documents and payments, so reporting can better align with your business processes.

This release also supports the France September 2026 mandate and helps you manage e-reporting more efficiently across supported reporting use cases.

See E-Reporting.

Invoicing and Tax

Zuora now supports E-Invoice Business Status updates for France e-invoicing workflows, helping you maintain accurate business status synchronization throughout the e-invoice lifecycle.

With this enhancement, you can update the business status of an e-invoice directly from Zuora, while business status updates received through Avalara/CDAR are synchronized automatically. All status changes are recorded with audit history, including the previous and new status, the source of the update, and the timestamp, providing complete traceability and supporting regulatory compliance. This enhancement improves invoice lifecycle visibility and helps keep buyer and seller status information aligned.

See Country-specific configurations in Avalara for France.

Order to Revenue

Prepayment quantity on booking transaction:

OTR now supports a prepayment quantity on booking transactions for prepayment charges. This helps track the total funded quantity for each booking transaction line. This will be the standard fields mapping sync to revenue.

Usage and Rating

Zuora Commitments now supports usage drawdown by day for additional charge models that are not supported by unbilled usage. When Commitment Usage Drawdown is set to By Day, Zuora prorates eligible usage billing items based on actual contribution days instead of defaulting to billing-period-based handling.

See Billing Rules - Commitment.

Usage and Rating

Zuora Commitments now supports shrinking commitment schedules. You can shorten a commitment by updating a schedule end date or removing future schedules, subject to drawdown and evaluation constraints. When the change is allowed, Zuora regenerates the remaining commitment periods and prorates the shortened schedule amount as needed.

Usage and Rating

Zuora Commitments now supports overlapping commitments in nested hierarchies. You can associate child commitments with parent commitments to manage shared-spend scenarios and view related child commitments in the UI.

See Nested commitment.

Usage and Rating

Zuora Commitments now support Owner Transfer for both postpaid and prepaid commitments. After a subscription owner or invoice owner transfer, Zuora updates commitment contribution eligibility for future charges while preserving prior commitment activity according to the applicable transfer behavior.

Usage and Rating

Zuora now supports Enhanced Unit-Based Prepaid with Drawdown with flexibility on the funds managements. This enhancement adds flexible validity-period alignment and proration, configurable drawdown priority and account-level fund sharing, advanced rollover controls, and account-level prepaid consumption monitoring through the prepaid consumption dashboard.

To enable this feature, submit a request through Zuora Global Support.

See:

• Enhanced Unit-Based Prepaid with Drawdown

• Create Prepaid and Drawdown Charges

• Prepaid with Drawdown Charges in Subscriptions UI

CPQ X

A new setting Enable Clearing Custom Fields is available under Admin Config and is turned off by default. When you enable the setting, clear custom fields in Quote Studio, and send the quote to Zuora, the corresponding custom field values are cleared in Zuora. This behavior applies to Subscription, RatePlan, and RatePlanCharge objects.

10.63

CPQ X

Sales Rep Agent now supports quote previews and rule-based validation when creating and updating quotes. This functionality is currently supported only for New Subscription quotes. You can preview details and refine quote rules directly through follow-up prompts.

10.63

CPQ X

Zuora CPQ supports enhanced unit-based Prepaid with Drawdown (PPDD) settings in Quote Studio for Multi Subscription Quoting.

10.63

CPQ X

A new setting Skip Tax for Preview is available under Admin Config and is turned off by default. When enabled, tax calculations are skipped during interactive Quote Studio editing, reducing unnecessary API calls to your tax engine. Tax is still calculated when you save or submit quotes.

10.63

CPQ X

For a prepaid charge, Billing can return multiple fund entries for different validity periods. Zuora CPQ uses the fund entry whose Charge Number and Start Date exactly match the Charge Segment and does not roll up subsequent monthly entries within the segment date range. Therefore, FundedBalance__c and FundPricing__c reflect a single validity-period slice rather than the full segment amount.

10.63

CPQ X

Quote Studio now supports displaying Charge Number, Preview Charge ID, and Charge Override Reference ID in the charge table. Administrators can add these fields to the zqu__CPQX_Charge_Display_Fields field set on the Quote Rate Plan Charge object.

10.63

CPQ X

We have introduced two new configuration options in Zuora Config > Quote Studio Settings > Resricted Access Config that let administrators control whether users can add or remove tiers for Tiered and Volume charge models in Quote Studio.

The following configuration options are available:

• Add New Tier for Tiered and Volume charge models
• Remove Tier for Tiered and Volume charge models

When enabled and configured, these configuration options prevent users assigned to the configured Salesforce profiles from adding or removing tiers for Tiered and Volume charges in Quote Studio. The corresponding Add and Delete icons are hidden in the Tiered and Volume charge window, preventing users from performing these actions.

10.62

CPQ X

A new Quote-level SAD/CAD propagation to QuoteAmendment records setting is available under Admin Config. The setting is deactivated by default. When activated, updating the Service Activation Date or Customer Acceptance Date at the quote level also updates the corresponding date on the related amendment records, even when no other charge-level or amendment changes are made.

10.62

CPQ X

Headless integrations can now pass charge overrides when adding a product to a quote, which removes the need for a separate API call to update pricing after the product is added.

When you call addProducts(), specify a chargeOverrides map keyed by Zuora Charge ID. You can use the map to provide supported standard or custom charge fields and values, such as Effective Price and Discount. The specified overrides are applied as soon as the product is initialized on the quote.

Overrides are applied selectively. Only charges whose Zuora Charge ID is included in the chargeOverrides map are updated. Unrecognized field names and invalid values are skipped, and the add-product operation continues successfully.

Existing integrations that do not provide chargeOverrides are unaffected and require no changes.

See sample code.

10.62

CPQ X

Zuora CPQ provides enhanced Opportunity Product Sync support for Multi Subscription Quoting (MSQ). You can start Opportunity Product Sync from the primary parent quote. Zuora CPQ then processes each child quote independently and creates Opportunity Products on the parent opportunity.

10.62

CPQ X

Starting with Quotes version 10.62, the SOQL queries run in user mode instead of system mode. As a result, Quotes users must have the required object-level and field-level permissions to access the standard objects, Zuora 360 objects, and related fields that Quotes queries at runtime. Without the required permissions, non-administrator users might see access-related errors when they use Quotes.

Before you upgrade to CPQ 10.62, review the permission sets assigned to your Quotes users and confirm that the users can access the required standard objects, Zuora 360 objects, and related fields. If you use custom permission sets instead of the Zuora Quotes End User permission set, compare your custom permission sets with the Zuora Quotes End User permission set and update them to grant the required access. See, Zuora Community post on required permissions changes.

10.62

CPQ X

Zuora CPQ resets the Zuora Connection Settings after a Salesforce Partial Copy or Full Copy sandbox refresh. Administrators must reconfigure the sandbox connection settings after the refresh. This enhancement prevents production connection settings from being used in sandbox environments and reduces the risk of sandbox activity being sent to production.

10.62

CPQ X

Quote Studio now supports pagination in the bulk Suspend and Resume configuration window for Multi Subscription Quoting (MSQ).

10.62

CPQ X

Quote Studio provides an additional Quote Start Date alignment option for non-ramp quotes.

A new Align Initial Actions on QSD to new QSD and keep future dated actions unchanged option is available in Zuora Config > Quote Studio Settings > Default Settings. This option aligns initial actions with the updated Quote Start Date and keeps future-dated actions unchanged.

The zQuoteUtil.ProductAlignmentType global method also supports this alignment option through the ALIGN_ADD_PRODUCTS_SYNC_WITH_QSD value. For ramp quotes, continue to use the existing ALIGN_ADD_PRODUCTS_SYNC_WITH_QSD_RAMP value.

10.62

CPQ X

Payment profile support has been enhanced to improve payment method selection and validation during quote submission.

• Payment methods now display additional identifying details, including the last four digits of the card or bank account number.

• Quote Studio displays a warning if Create Payment Method is selected but no payment method is created before clicking Send to Zuora (New).

10.62

CPQ X

Zuora CPQ now supports Overlapping Commitments in Quote Studio through child commitments, enabling you to model overlapping commitment hierarchies within a quote. Child commitments can be associated with a parent commitment to represent a narrower scope of charges or accounts while preserving the broader parent commitment context.

10.62

CPQ X

Quote Studio supports creating Bill To and Sold To contacts at the subscription level when you submit quotes through Orders for the following actions:

• Create Subscription

• Terms and Conditions

• Owner Transfer

• Renewal

With this enhancement, you can use existing Salesforce contacts to create subscription contacts for a new billing account during the quoting flow.

10.62

CPQ X

Quote Studio supports up to 10,000 characters in the Special Terms and Notes field on quotes. This enhancement extends the existing zqu__Terms__c field, preserves existing values, and does not require changes to layouts, field sets, or permissions.

10.62

CPQ X

Zuora CPQ supports enhanced unit-based Prepaid with Drawdown (PPDD) settings in Quote Studio. These settings help you configure more prepayment and rollover options for unit-based commitments. New fields are available for the following configurations:

• Validity period alignment

• Proration

• Drawdown priority

• Rollover priority

• Rollover period

• Rollover end date

These fields provide greater flexibility when you configure prepayment behavior.

The enhanced PPDD lets you define the following:

• Prepayment Charge: A one-time or recurring charge with charge function set to prepayment. It acts as the top-up charge that the end user pays to receive the funds.

• Fund: The time-boxed prepaid units associated with the prepayment charge.

• Usage Charge: A usage charge with charge function set to drawdown, which draws from the funds created by the prepayment charge.

For more information, see Enhanced Unit-Based Prepaid with Drawdown (PPDD) in Quote Studio.

10.62

CPQ X

The Quote Studio sidebar now keeps the close icon within the sidebar panel, ensuring that it remains visible when you scroll the page in Salesforce orgs.

10.62

CPQ X

Sales Rep Agent now supports creating and updating quotes. You can create a basic quote from the Account page and refine it through follow-up prompts. For more information, see Sales Rep Agent for quote creation.

10.62

CPQ X

You can now cancel commitments from Quote Studio and specify how to handle the minimum due when a commitment is canceled. For more information, see Cancel a Commitment in Zuora CPQ.

10.62

Payments

2026.Q3.1.0

Payments

Adyen wallet token handling is being improved for GCash, MoMo Pay, and KakaoPay by using the token lifecycle webhook as the primary source for recurring token creation data, increasing reliability for recurring payment setup.

2026.Q3.1.0

Payments

Zuora now captures the Mastercard Transaction Link Identifier (TLID) returned by the Adyen v2 gateway for Mastercard cardholder-initiated transactions, including 3DS2 flows, and stores it with the payment method's stored credential profile data.

For subsequent Mastercard merchant-initiated transactions, Zuora sends the stored TLID to Adyen with the network transaction reference and refreshes the stored value when a new TLID is returned. This support applies to the Adyen v2 integration. No configuration is required, and the TLID is not exposed through the API.

See Overview of support for stored credential transactions.

2026.Q3.1.0

Payments

Zuora now supports Balance Refresh as an optional add-on to Bank Account Verification (BAV). When you enable it, Zuora performs real-time balance checks for verified ACH bank accounts during payment runs before processing payments. Account Verification is required before you can use Balance Refresh.

2026.Q3.1.0

Payments

You can now update the periodStartDate to any date in the future, including a future date that is earlier than the schedule's original start date. If you specify a date in the past, the API returns an error stating that periodStartDate must be set to a future date.

2026.Q3.1.0

Payments

Zuora now supports disabled recurring payment token events for UPI payments in the Adyen gateway integration. This enhancement keeps the status of stored recurring payment tokens synchronized when a token is disabled, including supported mandate cancellation scenarios.

2026.Q3.1.0

Payments

Zuora now supports API-based registration of externally enrolled Pix Automática payment methods through the EBANX gateway. If your application completes customer enrollment outside Zuora and receives an approved EBANX mandate token, you can register that mandate in Zuora and use the stored payment method for recurring billing without sending the customer through a second hosted enrollment flow.

See Pix Automática for EBANX Payment gateway integration.

2026.Q3.0.1

Payments

By simplifying payment operations across multiple providers, Modernized Zuora Payments helps reduce integration complexity, streamline payment workflows, and improve payment performance.

Modernized Zuora Payments will be available through Early Availability at no cost and will become a paid add-on SKU at General Availability. Contact your account representative for more information about Early Availability.

Postponed to a later release

Payments

Zuora now exposes network response codes and descriptions for supported gateways so merchants can better understand issuer-level declines and use that data in reporting, APIs, and retry workflows.

2026.Q3.0.0

Payments

Zuora now supports Apple Pay and Google Pay as wallet payment methods for the Nuvei gateway integration. In supported regions, including Europe and Latin America, you can use these payment methods in Payment Pages 2.0, Hosted Payment Form, and supported API-based payment flows.

Postponed to a later release

Payments

Zuora Payment Forms now support UPI payments through the EBANX gateway. Merchants can use Payment Forms to support UPI QR and UPI Intent flows for customers in India, with support limited to INR transactions. This update helps merchants expand payment acceptance in India.

See UPI QR for EBANX payment gateway integration and UPI Intent for EBANX payment gateway integration.

2026.Q3.0.0

Payments

You can now configure your Checkout.com gateway instance to disable 3DS2 for transactions in non-SCA countries. This gives you more control over payment processing behavior based on regional business requirements.

Planned 2nd sandbox update

Payments

Zuora now supports creating Direct Debit mandates for Paystack when customers save payment methods through Hosted Payment Methods or Hosted Payment Pages. This ensures the required mandate is created automatically so the saved payment method can be used for future payments and payment runs.

Planned 2nd sandbox update

Payments

Payment Forms now support KakaoPay, giving you an additional payment method to offer during checkout. This helps you provide a more localized payment experience for customers who prefer KakaoPay.

Planned 2nd sandbox update

Payments

The payment authorization API now supports an optional transaction currency so merchants can authorize in a specified currency instead of always defaulting to the account currency.

Payments

Zuora now exposes network response codes and descriptions for errored Stripe credit card payments. You can access these values in the supported Payment API and through Data Query and Data Source Export to better understand issuer-level declines and use the information in reporting, retry, dunning, and customer communication workflows.

For errored payments, the payment details display the network response code and description together. Successful payments do not populate these fields.

Payments

Zuora now supports 3D Secure 2.0 (3DS2) with the Nuvei gateway integration for card payments using tokens and PAN through Hosted Payment Forms and Payment Pages 2.0 across supported markets in Europe and Latin America. This enhancement also supports merchant-initiated transactions (MIT) using stored credentials on supported Nuvei payment flows.

Payments

Zuora now supports EBANX UPI Intent for Hosted Payment Pages 2.0. This update helps you move from the deprecated UPI Collect flow to UPI Intent. It supports creating UPI payment methods, processing one-time payments, and handling recurring payments.

Payments

Zuora now supports Apple Pay and Google Pay with the Fiserv CommerceHub gateway integration. This enhancement enables digital wallet payment processing for supported Apple Pay and Google Pay transactions through the gateway.

Payments

Apple Pay flows are being updated so billing address and contact details from the Apple Pay payload are stored on the payment method by default, reducing mismatches with account billing data and improving downstream processing accuracy.

See Set up Apple Pay and Payment Form.

Payments

EBANX now supports network Transaction ID (NTI) sharing, and Zuora uses the NTI for all merchant-initiated transactions processed through EBANX.

See UPI for EBANX payment gateway integration.

Payments

Braintree v2.0 payment method creation now handles ZIP and address data more reliably by avoiding empty address payloads and sending postal code data when provided, reducing address verification service related payment method creation failures.

See Braintree Payment Gateway and Set up payment methods on Braintree v2.0.

Payments

The payment authorization API now supports an optional transaction currency so merchants can authorize in a specified currency instead of always defaulting to the account currency.

Payments

Zuora now supports USD-denominated one-time Pix payments through the EBANX gateway. This enhancement improves support for one-time Pix payment flows for merchants that bill in USD.

Payments

Google Pay flows now store billing address information captured from the SDK and hosted payment form flows, improving payment method data completeness for Google Pay transactions.

See Set up Google Pay, Set up Google Pay with Zuora JavaScript SDK, and Payment Forms process overview.

Payments

The payment detail page now recognizes payment schedule-linked activity as payment life cycle events, improving life cycle visibility for scheduled payment processing.

See Review and edit payments and Payment Schedules.

Payments

Merchants can now trigger an on-demand balance refresh for eligible Stripe Financial Connections ACH payment methods through the payment API before executing a payment, helping reduce avoidable ACH failures on high-value or off-cycle payments.

See Zuora's Bank Account Verification for ACH.

Payments

Zuora Fraud Protection has been expanded with additional fraud-signal mappings to LexisNexis and broader screening support for more payment methods, helping improve fraud detection quality and reduce false positives.

Payments

Zuora now supports the Cybersource Payment Batch Detail Report for gateway reconciliation. This enhancement enables reconciliation of supported payment settlements, refunds, and chargeback transactions using the Cybersource Payment Batch Detail Report for credit cards.

Payments

Zuora now correctly interprets settlement timestamps in Chase gateway reconciliation for records that do not include time zone information. This enhancement ensures that settlement times are accurately reflected in payment reconciliation results and related customer views.

Payments

Zuora now supports configuring whether the PaymentInd field is included in payment requests for each Chase Orbital gateway instance. This enhancement enables gateway-specific control over PaymentInd handling while preserving the default behavior for gateway instances where the setting is not enabled.

Payments

Zuora now supports Italian and Portuguese for Payment Links. This enhancement localizes supported labels, button text, instructional text, confirmation messages, and error messages based on the selected language.

Payments

Zuora now supports Apple Pay in Chrome and Edge on macOS for supported devices. This enhancement enables Apple Pay payment flows through the JavaScript SDK when Apple Pay is available in the browser.

Finance

This release adds additional features supporting GL Segmentation.

• New pass-through mode for segment source values.

  • Configure Segments now supports a pass-through mode that lets you use the original source field value directly as the GL code, without defining explicit source-value-to-GL-code mappings.

  • When pass-through is selected, the mapping table is hidden and no mapping configuration is required. This reduces setup effort for cases where the source field already contains the value you want to use in segmentation.

• GL Segmentation now supports Sold-To Contact Snapshot as a segment source. The supported snapshot fields include custom fields, city, country, county, state, and tax region.

Finance

This release introduces separate feature controls for GL Segment 2.0 and the new Period Close experience for Billing, enabling you to activate each capability independently based on your business requirements.

You can enable GL Segment 2.0 to take advantage of enhanced general ledger segmentation capabilities, or enable the new Period Close experience to access the updated Billing period close workflow, including scheduled journal runs and trial balance runs.

Finance

This release enhances Manual Journal Entries (MJE) with new capabilities that improve usability, flexibility, and visibility throughout the journal entry lifecycle. With the new experience, users can:

• Create, manage, and edit journal lines directly within the new interface.

• Submit MJE’s for approval. Designated approvers can approve MJE’s for posting.

• Attach supporting documents to manual journal entries for documentation and audit purposes.

• View an audit trail to track the history of each manual journal entry.

• Catch errors before submission with real-time validations that ensure entries meet all requirements.

• Access the Manual Journal Entry UI even if the MJE approval workflow is not enabled.

Data Loader

Data Loader now supports importing, updating, and deleting Context and Attributes records. Context and Attributes are key components of the new Commerce Product Catalog, making it easier to manage and maintain product catalog data.

2026.Q3.1.1

Data Loader

Data Loader UX has been updated for Product Catalog templates. Product Catalog now displays as the parent object for Import, Update, and Delete actions, with supported templates available in a secondary dropdown. Commerce Features is labeled Features, and templates are displayed alphabetically.

2026.Q3.1.1

Data Loader

Data Loader Advance Multi-Action template now allows you specify Trigger Dates ContractEffective, Trigger Dates ServiceActivation, and Trigger Dates CustomerAcceptance fields separately. Action trigger-date fields have been removed from the template. For more information see, Advance multi-action template.

2026.Q3.1.1

Deployment Manager

2026.Q3.1.1

Workflow

The Workflow Mediation Event task now supports Mediation’s Zuora S3 as a destination. The task uses the S3 connection and bucket associated with the tenant's Mediation integration, so you do not need to configure credentials in the task. You can use a CSV file from a previous workflow step as the input.

2026.Q3.1.1

Workflow

The Workflow S3 Auth Provider now supports IAM roles in addition to access key and secret credentials. You can configure and validate IAM role credentials and use them with the AWS S3 upload and download tasks.

2026.Q3.1.1

Workflow

The Workflow File Operations: Unzip task now makes all files in a ZIP archive available in a configurable array. You can iterate over the array or select individual files, or all files in downstream tasks.

2026.Q3.1.1

Custom Object

The "List records for a custom object" API now supports backward pagination. Previously, the API returned only a forward cursor to retrieve the next page of results. The API now also returns a backward cursor so you can navigate to the previous page, enabling full bidirectional traversal of paginated custom object record results.

This feature was rolled back on Sep 9, 2026

Mediation

Zuora Mediation now supports PostgreSQL and MySQL as JDBC targets. You can write processed data from Mediation pipelines to these databases, reducing the need for external ETL tools or custom services in database-driven workflows.

This feature is in the Early Availability phase. To enable this feature, contact Zuora Global Support.

2026.Q3.1.0

Mediation

Zuora Mediation now provides users with a UI option to clear (truncate) an event store directly from the event store details page. Clearing an event store permanently deletes all events stored in it and cannot be undone. This eliminates the need for API access to truncate an event store and is particularly useful when you want to reuse an existing event store without retaining its previously stored data.

2026.Q3.1.0

Zuora Connector for Configurable Summary GL Interface

Added a Refresh Defaults button to the Configurable Summary Level General Ledger (GL) Interface, allowing users to update the interface configuration after adding or updating segments. This makes the newly added or updated segments available in the interface.

2026.Q3.1.0

Zuora Connector for Salesforce CRM

To maintain synchronization between Zuora Billing and Salesforce, customers using the Zuora Connector for Salesforce CRM or Zuora 360 Sync must migrate to OAuth client credentials authentication. For more information, see Salesforce CRM connector authentication.

2026.Q3.0.1

Added: August 31, 2026

Zuora SDK

We have released the following version for each of the Zuora client libraries:

• Java: 3.20.0

• Node.js: 3.20.0

• Python: 3.20.0

• C#: 1.12.0

See Changelog for Zuora client libraries.

2026.Q3.0.0

Added: August 17, 2026

Data Loader

Added August 13, 2026

Deployment Manager

Deployment Manager now features an updated Select screen with refreshed icons for Billing, Platform, and Revenue components, aligned with Zuora's new global navigation. The screen also highlights deployment prerequisites and best practices for each component and organizes components into dedicated Billing and Platform sections. Revenue components are displayed only for customers with OTR or Zuora Revenue enabled.

Added: July 28, 2026

Zuora SDK

We have released the following version for each of the Zuora client libraries:

• Java: 3.19.0

• Node.js: 3.19.0

• Python: 3.19.0

• C#: 1.11.0

See Changelog for Zuora client libraries.

Added: July 17, 2026

Deployment Manager

Deployment Manager now supports migrating Calculated Charges in product catalog comparison and deployment workflows. Calculated charges are recurring charges whose amounts are derived from other charges using percentage-based pricing and eligibility settings.You can now compare and deploy calculated charge definitions across tenants, reducing the need to manually recreate these configurations during migration.

Added: July 13, 2026

Deployment Manager

Deployment Manager now provides expanded support for Zuora Revenue metadata deployments, including additional Revenue metadata types, configuration templates, tenant-type filtering, and OneID-based source tenant creation for Revenue environments. These enhancements simplify the migration of Revenue configurations across environments while improving usability and deployment efficiency.

Supported capabilities include:

• Account Setup for Account Type
• Account Setup Segment
• Application Event
• Approval Rules
• Books
• Bundles
• Calendar
• Contract Modification
• Currency Setup
• Data Augmentation
• Disclosure Aggregation
• Email Template
• File Upload Bundle
• File Upload Events
• Forecast Setup
• Custom File Upload
• Job Group
• Layouts
• Lookups
• Policy - Performance Obligation (POB) templates
• Period Activity Tasks
• Period Activity Templates
• Policy Cost Fields
• Policy Cost Types
• Policy Cost Formulas
• Policy Variable Consideration Fields
• Policy Variable Consideration Formulas
• Policy Variable Consideration Types
• Pre/Post Processor
• Program
• Reports
• Revenue Hold
• Staging Validation Configuration

Integration Hub

The Salesforce CPQ connector introduces a new setup process for sending data from Salesforce to Zuora, with the following enhancements:

• The Send to Zuora button on the Salesforce CPQ account page is now fully self-service, eliminating the need to raise a Support ticket to complete the integration setup.

• The Salesforce authentication mechanism now uses External Client Apps, in line with Salesforce’s latest recommendation. The existing Connected Apps-based authentication remains available for backward compatibility.

• Email alerts are now managed through Zuora Email Notifications. You can configure the email content and recipients to meet your business requirements.

Integration Hub

The Salesforce CPQ connector now supports scheduled and bulk synchronization for Account, Product, and Order records. This reduces manual synchronization, improves data consistency between Salesforce and Zuora, and supports bulk onboarding and high-volume synchronization scenarios.

To configure these synchronization options, in Zuora go to Marketplace > Integration Hub > Salesforce and open the Billing connector for Salesforce CPQ. Bulk synchronization is configured within each relevant connector capability. Individual synchronization continues to work as before. In Salesforce CPQ, you can continue to use the existing Send to Zuora action from the relevant Account or Order record to synchronize individual records.

Integration Hub

The NetSuite connector now uses SOAP WSDL version 2025.2. This update maintains compatibility with supported NetSuite API versions and helps ensure continued connector functionality as older SOAP API versions are deprecated.

Integration Hub

The Product catalog synchronization performance has been improved by optimizing the query used to retrieve product catalog records. This update reduces synchronization time and helps prevent delays during product catalog processing.

To manage product catalog synchronization in Zuora, go to Marketplace > Integration Hub, select Zuora Connector for NetSuite, and open Settings. Product catalog sync behavior is configured in Sync Preferences, and the connector also provides Force Zuora Product Catalog sync in Advanced Settings.

New Zuora Unified Experience

We’ve introduced the new Zuora unified experience. This update provides a more consistent global navigation and a centralized homepage, making it easier to move across Zuora, access frequently used pages, and start common tasks. It also includes personalization options such as pinned pages, suggested pages, homepage templates, and configurable widgets.

See Zuora unified experience.

OneID

Administrators can now manage user roles and permission privileges in the Roles and Permissions Management module in OneID for Zuora Billing and Zephr tenants. This enhancement also supports importing existing Zuora Billing roles into the new module to simplify migration.

OneID

Organization Administrators can now stream Zuora Billing and OneID audit trail events from the OneID Admin Console to security information and event management tools, including Splunk, Datadog, and Sumo Logic. This enhancement also supports scheduling event exports at regular intervals to automate monitoring and improve observability.

OneID

Zuora now supports SCIM provisioning with Microsoft Entra ID. You can use Microsoft Entra ID to automatically provision and manage users and groups in Zuora through SCIM, helping streamline identity lifecycle management and reduce manual administration.

Workflow

You can now use a new Concurrency Mode setting in Workflow to control and allow for Sequential or Parallel processing of tasks. This enhancement helps support sequential-processing use cases and provides more control over multi-threaded processing. .

Added: July 16, 2026

Rip and replace

Rip and Replace is the Zuora Revenue capability for rip and replace when contractual balance is carried forward to the replacement contract—for example, when a short-pay amount is added to the new deal or an overpayment is credited against it.

The replacement contract becomes the governing commercial agreement. Prior contracts are superseded. Remaining contractual balances and performance obligations roll forward to the replacement contract so revenue recognition continues from the correct position—not as if the prior deal never existed, and not as two fully independent obligations.

If supersede events are processed incorrectly, recognized revenue and remaining obligation can misstate current-period results, and month-end close can require manual correction.

Rip

The replacement contract becomes the active commercial agreement; prior contracts are no longer the governing arrangement.

Replace

Contractual balances and performance obligations from the prior contract(s) roll forward to the replacement contract.

Ripped contract (line)

The existing contract or line that is being superseded.

Replacement contract (line)

The new contract or line that receives rolled-forward balances and obligations.

Rip and Replacement Process

The scheduled program that links ripped and replacement lines and performs rollover calculations after replacement transactions are collected.

Added: July 28, 2026

Balancing segment support in Transfer Accounting

Zuora Revenue now supports balancing segments in Transfer Accounting. You can configure balancing segments in the Interface Setup page so the system evaluates entries by segment and automatically creates balancing adjustments when needed. This helps prevent debit and credit mismatches caused by currency conversion and rounding differences in functional and reporting currency postings, reduces manual reconciliation, and improves general ledger posting reliability.

Manage Mass Actions (MMA)

Update Schedules Enhancement (Null/Empty Segment Support):

The Update Schedules option now supports updating empty or null accounting segment positions. You can use NULL as the Old Value to populate missing segment values, build a complete account string from an empty column, or fill specific empty positions while continuing to replace existing values as before. This applies to Revenue and Liability account segments across schedule types and to standard cost for Cost schedules.

Additional data query objects

We have added more Revenue data objects to Data Query to expand access to commonly used reporting data. These updates make more Revenue data available for reporting, analytics, and downstream use cases, helping teams query commonly used data more easily.

Further, we have added two more Revenue data objects to Data Query, RevenueConsumptionUsageTrack and RevenueConsumptionUsageUpload to expland access to commonly used reporting data.

Waterfall historical and aggregation enhancements

The Waterfall Report now features an optional 'As of Period' filter, enabling you to generate reports using either live schedule data or historical snapshots. This enhancement offers greater flexibility, allowing you to toggle between live data for the current period and snapshot data for closed periods.

Revenue Contract modification transparency

We have added clearer visibility into revenue contract version history and contract modification details. You can now access queryable version-level and line-level information, including contract modification rules and accounting treatments, through data query to support audit and reporting use cases.

Tenant-level API rate limiting

Zuora Revenue now has tenant-level rate limiting with a limit of 20 concurrent API calls per tenant to improve system stability and deliver more consistent performance.

Zephr

Zephr prevents you from saving or republishing rules that contain disallowed regular expression patterns. If a rule contains a disallowed pattern, update the pattern and publish the rule again.

2026.Q3.1.1