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At member’s request

Steps to revoke a member's access to a shared product upon their request.

To revoke a member’s access to a shared product at their request, complete the following steps:

  1. Navigate to Identity > Users from the main menu.
  2. Select the user from the list, or use the filter to find the user. For further information on using the filter, see the Search or Filter the User List topic. The User Details screen displays.
  3. Select the Shared Products button. The Shared Products screen displays.
  4. Select the Shared with user radio button from the View products options.
  5. Select the three dots at the end of the row of the product for which you want to revoke access.
  6. Select Revoke Access . A confirmation message displays.
  7. Select the Revoke button to revoke the user’s access to the selected shared product.
  8. Select the Save button to save your changes and return to the Shared Products screen.
    When you revoke a member's access to a shared product, an email is sent to the customer and the member whose access has been revoked to notify them of the change.