Resume a suspended subscription from the Billing Account and Subscription selector using the Resume icon, configure key dates, optionally extend the term by suspended days, and complete the resume action.

1. From the Billing Account and Subscription selector, click the Resume icon for a suspended subscription.
2. Configure the order action dates, consistent with Quote Studio and Billing:

   • Contract Effective Date

   • Service Activation Date

   • Customer Acceptance Date

   All default to today, and changing the Contract Effective Date typically updates the others to match, according to your existing Quote Studio behavior.

3. (Optional) Enable Extend Term by Suspended Days.

   • If enabled:

     • The subscription Term End Date is extended by the number of suspended days.

     • Example:

       • Original term end date: 24 March 2027

       • Net suspended days: 7 days

       • New term end date: 31 March 2027

   • If disabled:

     • The Term End Date remains unchanged. For example, the Term End Date stays at 24 March 2027, even though the subscription was suspended.

4. Click Resume.
   Note:

   • If the operation succeeds:

     • The modal closes.

     • A success toast message appears for 10 seconds, summarizing:

       • The subscription number

       • The action (resumed)

       • The resume policy you selected.

   • The page does not auto-refresh. You must manually refresh the page to see the updated subscription status and icons.